Marketing That
Strikes Hard.
Results That Last.

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Storm Strike Agency LLC ("Storm Strike," "we," "us," or "our"), governing your use of our website located at stormstrikeagency.com and all marketing, advertising, SEO, CRM, and related services we provide (collectively, the "Services"). By accessing our website or engaging our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

2. Services

Storm Strike Agency provides digital marketing services including but not limited to Google Ads management, Meta Ads management, search engine optimization (SEO), CRM setup and automation, and related consulting services. The specific scope, deliverables, timelines, and fees for each engagement are set forth in a separate Service Agreement or Statement of Work ("SOW") executed between the parties. In the event of a conflict between these Terms and a SOW, the SOW shall control with respect to the specific engagement.

3. Client Responsibilities

To enable Storm Strike Agency to deliver the Services effectively, you agree to:

• Provide accurate, complete, and timely information, materials, and access credentials as requested.
• Obtain and maintain all necessary rights, licenses, and permissions for any content, trademarks, or materials you provide to us.
• Grant Storm Strike Agency the necessary access to your advertising accounts, analytics platforms, website, and third-party tools required to perform the Services.
• Comply with all applicable platform policies, including Google Ads policies, Meta Advertising Standards, and any other relevant third-party guidelines.
• Promptly review and approve materials, campaigns, and deliverables within agreed timelines. Delays caused by Client may affect campaign performance and timelines.

4. Fees, Payment & Billing

Fees for Services are outlined in your SOW or service agreement. Unless otherwise specified:

• Retainer fees are due in advance on the first day of each billing period.
• One-time setup fees are due prior to commencement of work.
• Invoices not paid within 15 days of the due date are subject to a late fee of 1.5% per month (18% per annum) on the outstanding balance.
• Storm Strike Agency reserves the right to pause or suspend Services on accounts with overdue balances.
• All fees are exclusive of applicable taxes. Client is responsible for any applicable sales, use, or similar taxes.
• Ad spend paid directly to advertising platforms (Google, Meta, etc.) is separate from and in addition to Storm Strike Agency management fees. Client is solely responsible for funding their advertising accounts.

5. Term & Termination

The term of each engagement is set forth in the applicable SOW. Unless otherwise specified, either party may terminate Services with 30 days' written notice. Upon termination:

• All outstanding fees for Services rendered through the termination date become immediately due and payable.
• Storm Strike Agency will provide a transition summary and reasonable cooperation to transfer campaign assets and account access back to the Client.
• Storm Strike Agency reserves the right to immediately terminate Services for cause, including non-payment, material breach, or violation of platform policies by the Client.

6. Intellectual Property

Upon receipt of full payment for the applicable Services, Storm Strike Agency assigns to Client all right, title, and interest in deliverables specifically created for Client under the SOW, including ad creatives and copy. Storm Strike Agency retains ownership of all proprietary tools, methodologies, frameworks, templates, processes, and pre-existing intellectual property used in providing the Services. Storm Strike Agency reserves the right to reference Client's name and general results (without confidential specifics) in its portfolio and marketing materials, unless Client requests otherwise in writing.

7. Confidentiality

Each party agrees to keep confidential all non-public information received from the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information ("Confidential Information"). This obligation survives termination of the engagement for a period of two (2) years. Confidential Information does not include information that: (a) is or becomes publicly available through no breach of this agreement; (b) was independently developed by the receiving party; or (c) is required to be disclosed by law or court order.

8. Performance & Results Disclaimer

Storm Strike Agency will use commercially reasonable efforts to achieve the marketing objectives outlined in your SOW. However, you acknowledge and agree that:

• Advertising and marketing results are inherently variable and are influenced by numerous factors outside Storm Strike Agency's control, including algorithm changes, market conditions, competition, seasonality, and platform policy updates.
• Storm Strike Agency makes no guarantees of specific results, including but not limited to specific ROAS targets, click-through rates, conversion rates, or revenue outcomes.
• Past performance is not indicative of future results.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STORM STRIKE AGENCY'S TOTAL CUMULATIVE LIABILITY TO CLIENT FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO STORM STRIKE AGENCY IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL STORM STRIKE AGENCY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

Client agrees to indemnify, defend, and hold harmless Storm Strike Agency and its officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Client's breach of these Terms; (b) Client's violation of any third-party rights or applicable law; (c) any content or materials provided by Client; or (d) Client's use of the Services in violation of platform policies.

11. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall first be subject to good-faith negotiation between the parties. If negotiation fails, disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings conducted in Los Angeles County, California. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

12. Modifications to Terms

Storm Strike Agency reserves the right to update these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a revised "Last updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

13. Entire Agreement

These Terms, together with any applicable SOW or service agreement, constitute the entire agreement between the parties regarding the subject matter herein and supersede all prior or contemporaneous agreements, representations, and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact

For questions regarding these Terms, please contact us at:
Storm Strike Agency
Email: support@stormstrikeagency.com

1. Introduction

Storm Strike Agency LLC ("Storm Strike," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (stormstrikeagency.com) or engage our Services. Please read this policy carefully. By using our website or Services, you consent to the practices described herein.

2. Information We Collect

Information you provide directly: When you contact us, submit a form, or engage our Services, we may collect your name, email address, phone number, company name, and any other information you choose to provide.

Information collected automatically: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

Business information: As part of providing our Services, we may receive access to your advertising accounts, CRM data, website analytics, customer lists, and other business data necessary to manage your campaigns. This information is used solely for the purpose of delivering the Services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services and website.
• Respond to your inquiries, proposals, and support requests.
• Send you transactional communications related to your engagement with us.
• Send you marketing communications about our Services (you may opt out at any time).
• Analyze website usage and campaign performance to improve our Services.
• Comply with legal obligations and enforce our agreements.
• Protect against fraud, unauthorized activity, and other legal claims.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect usage data. Types of cookies we use include:

• Essential cookies: Necessary for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing cookies: Used to track visitors across websites to display relevant advertising (e.g., Google Ads remarketing tags, Meta Pixel where applicable).

You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality. Where required by law, we will obtain your consent before placing non-essential cookies.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers: Trusted third-party vendors who assist us in operating our website and delivering our Services (e.g., hosting providers, CRM platforms, email service providers). These parties are contractually obligated to protect your information and use it only for the purposes we specify.
• Advertising platforms: As part of our Services, we may share data with Google, Meta, and other advertising platforms in accordance with their respective terms and privacy policies.
• Legal compliance: We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our Services, and to comply with our legal obligations. Business data related to client engagements is typically retained for a minimum of three (3) years following the end of an engagement. You may request deletion of your personal information at any time, subject to applicable legal requirements and legitimate business needs.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encrypted communications, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Opt-out of marketing: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
• Data portability: Request a copy of your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact us at support@stormstrikeagency.com. We will respond to verifiable requests within the timeframe required by applicable law.

9. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell personal information as defined under the CCPA. To submit a privacy request, contact us at the email below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Your continued use of our website or Services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Storm Strike Agency
Email: support@stormstrikeagency.com
Website: stormstrikeagency.com