1. Introduction

Storm Strike Agency LLC ("Storm Strike," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (stormstrikeagency.com) or engage our Services. Please read this policy carefully. By using our website or Services, you consent to the practices described herein.

2. Information We Collect

Information you provide directly: When you contact us, submit a form, or engage our Services, we may collect your name, email address, phone number, company name, and any other information you choose to provide.

Information collected automatically: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies.

Business information: As part of providing our Services, we may receive access to your advertising accounts, CRM data, website analytics, customer lists, and other business data necessary to manage your campaigns. This information is used solely for the purpose of delivering the Services.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services and website.
• Respond to your inquiries, proposals, and support requests.
• Send you transactional communications related to your engagement with us.
• Send you marketing communications about our Services (you may opt out at any time).
• Analyze website usage and campaign performance to improve our Services.
• Comply with legal obligations and enforce our agreements.
• Protect against fraud, unauthorized activity, and other legal claims.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect usage data. Types of cookies we use include:

• Essential cookies: Necessary for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing cookies: Used to track visitors across websites to display relevant advertising (e.g., Google Ads remarketing tags, Meta Pixel where applicable).

You may control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality. Where required by law, we will obtain your consent before placing non-essential cookies.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers: Trusted third-party vendors who assist us in operating our website and delivering our Services (e.g., hosting providers, CRM platforms, email service providers). These parties are contractually obligated to protect your information and use it only for the purposes we specify.
• Advertising platforms: As part of our Services, we may share data with Google, Meta, and other advertising platforms in accordance with their respective terms and privacy policies.
• Legal compliance: We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, to provide our Services, and to comply with our legal obligations. Business data related to client engagements is typically retained for a minimum of three (3) years following the end of an engagement. You may request deletion of your personal information at any time, subject to applicable legal requirements and legitimate business needs.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encrypted communications, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal exceptions.
• Opt-out of marketing: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
• Data portability: Request a copy of your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, please contact us at support@stormstrikeagency.com. We will respond to verifiable requests within the timeframe required by applicable law.

9. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, the right to correct inaccurate personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell personal information as defined under the CCPA. To submit a privacy request, contact us at the email below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Your continued use of our website or Services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Storm Strike Agency
Email: support@stormstrikeagency.com
Website: stormstrikeagency.com